Concentration of power is the ability to focus
upon and accomplish the most vital priorities. A priority is
an activity to which we assign value. Vital priorities are high
payoff and crucial. In business, vital priorities are essential
for the existence, continuation, and well-being of the organization.
In our personal life they are the priorities that align with
our innermost values.
The first step toward achieving concentration of power is
to develop the ability to quickly categorize activities according
to how vital and urgent they are. It helps us to distinguish
priorities from urgencies.
Urgencies are situations or conditions
that require some immediate action on our part. In some cases
it might be inaction. Nevertheless, when an ‘urgency’ occurs, we must respond. Urgencies
are created in a variety of ways. You’ve experienced
most of them: a sudden demand from the boss; a time sensitive
opportunity; an accident; a close deadline; a request from
a friend; some e-mails and some voice mail; any drop-in visitor;
and a sick child. The list goes on and on. In the new paradigm
urgencies have increased in frequency and complexity. We must
be able to edit urgencies as they pop up throughout the day.
Once we understand the difference between
priorities and urgencies we are in better position to ‘choose and refuse’.
All activities can quickly be categorized according to how
vital and urgent they are.
We can use a familiar symbol, the traffic light, to help us
remember the four types of activities and the actions to take
when we face them.
We assigned the colors
of the traffic light to the four kinds of activities with
which we deal – Red,
Green, Yellow, and Gray. (Okay, there isn’t really a
gray light but use your imagination. It will make perfect sense.)
Know When
To STOP!
Red activities are both vital and urgent. When faced with
a red activity STOP whatever else you are doing and do the
red activity NOW!
As red activities pop up during the day,
they aren’t
hard to recognize. Just ask my brother Paul. Paul is in his
late fifties. He’s a handsome man with a bit of gray
hair around his temples. He dresses tastefully and works in
a jewelry store. Upon entering his store one is overcome with
a feeling of elegance.
On this particular day he was showing
an exquisite diamond to a young couple shopping for an engagement
ring. He had the diamond up under a light in a pair of tweezers
as he expounded about color, clarity, and cut. He was really “romancing
the stone”! Noticing a speck of dust he inhaled to blow
it off the diamond. Just then the tweezers snapped, shooting
the diamond like a bullet into the back of his throat. He gagged!
He swallowed a nine-thousand dollar diamond in front of his
customers. It was vital and it was urgent! Five days later
the diamond was retrieved. Five days of “diamond in the
rough.” In a news article about the incident the last
line stated, “The customers decided on another stone.”
Red activities often catch us off guard, but when they occur
we know we must take action. Red activities put us in a state
of upheaval and plans are put on hold in order to address these
unexpected events.
Some examples, other than swallowing a diamond, are: the system
is down; a customer has just asked for a proposal and they
want it now; your child fell off the monkey bars at school
and has to be taken to the hospital for stitches; an immediate
request from your manager; computer failure, etc! These kinds
of activities are no-brainers. They occur, we respond!
Know When to GO!
Green activities are vital but not urgent. Green Means:
GO there as much as possible. Green reminds us that theses activities
make money. They are necessary for the existence and continuation
of the business. On a personal basis green activities are the
ones that bring quality and balance to our life. It is through
green activities that we build and maintain strong relationships,
serve others, and improve ourselves. When doing these activities
that are vital, but not urgent, we are typically in a state of
composure, alignment, and harmony.
Green activities will often haunt us later if we procrastinate
them. I was reminded of that when my son, a college student,
lamented the fact that I was too busy to read to him as a child.
Yes, a green activity can be as simple and crucial as that.
All activities that are tied to our innermost values are green
including activities that seem small or mundane, and those
that are fun and recreational. Green activities include: long
range planning, exercise, relationship building, sales calls,
family time, etc.
Know
When to use CAUTION!
It isn’t easy being green. One reason is because yellow
activities challenge us so much. Yellow activities are urgent
but not vital. Yellow activities create an illusion of the
need for immediate action. When we succumb to the temptation
to handle these activities as they occur, we are operating
in a state of delusion. When we resist the temptation to
respond “now” our plans proceed as scheduled
and theses activities are rescheduled so they can be addressed
at a more appropriate time in the future.
The color yellow reminds us to use caution. For example,
you are preparing for an imminent conference call just as
a co-worker shows up for a chat. It’s urgent because
the co-worker is there and you must respond. At the same
time, the activity being brought to you is far from vital.
And so it goes with some visitors, some telephone calls,
some e-mail, and some voice mail. Caution! These kinds of
urgencies can interfere with your concentration of power.
The consummate self-manager knows what to choose and what
to refuse and has fortitude to say “No! Not now!”
Know
When to say NO!
The fourth type of activity is gray, gray means RETHINK
THIS ACTIVITY! Gray activities are not urgent and they are
not vital. These are activities, behaviors, and practices that
are of little or no value to self and others. When involved
with these activities, we are primarily engaged in trivia.
These types of activities become an
escape for those of us who aren’t coping constructively
with our daily activities. For example, a recent study
reveals that the average American employee spends 30 minutes
a day surfing the Internet on company time. Another example
is opening junk mail when you know you are going to throw
it in the recycle bin anyway. Some gray activities are
not only trivial they can be destructive, such as countless
hours spent in office gossip, reading junk mail, unnecessary
tasks, etc. Avoid wasting gray matter on gray events!
So how do you operate? Where do you spend your hours and
energy? What is the state in which you are operating most
of your time? Is it harmony (green), upheaval (red), illusion
(yellow), or trivia (gray)?
Managing
Your Daily Traffic!
You may be thinking
to yourself that the concepts illustrated by the traffic
light seem awfully familiar. And in fact, they are. Charles
R. Hobbs, Ph.D., introduced me to the process of categorizing
events based upon how vital and urgent they are when
I worked for him promoting his Time Power® system.
This information is found in his book Time Power®, published
by Harper and Row in 1988. And in fact, these concepts
are so powerful they have been included in some form or
another by many different time management programs over
the years. Charles sold his seminar copyrights to Day-Timers
Inc. As Day-Timers authorized
training partner, I have included portions of this material
with permission.
By attaching the use of vital and urgent to something
as common as the traffic light you can quickly categorize
an activity and easily remember how to proceed. The following
illustration may help you use this new skill to your greatest
advantage.
- Trapper Woods, CSP
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